Nonverbal Communication in Human Interaction †MyAssignmenthelp.com

Question: Discuss about the Nonverbal Communication in Human Interaction. Answer: Introduction: Any communication that is not done in the form of words is Non-Verbal Communication. It is estimated to form 65% of the total communication. It plays an important role in the understanding and interpretation of the communication. Actions and behaviours such as silence, time taken to respond to messages, punctuality etcetera form the part of non-verbal communication. Similarly, body language is an essential part of non-verbal communication (Lunenburg 2012). Nonverbal communication of the speaker can influence the interpretation drawn by the other party. Human beings interpret nonverbal communication according to several factors such as their religion and culture etcetera. They are genetically programmed to interpret the particular expression and cues in certain manner (Knapp, Hall and Horgan 2013). According to scientific analysis, only 7% of the communication comprise of verbal communication and rest 93% comprise of nonverbal in the form of body movements, expressions, gestures, voice tone and modulation. Thus, it is clear that words one speak form very small part of the communication and thus focus shall be driven to nonverbal communication more. Thus, correct use of nonverbal communication becomes and effective tool of communicating the right message in the right way to the co-workers and managers in the workplace which shall lead to overall success of the organization. Developing good nonverbal skills shall also be beneficial for the individual for his personal and professional growth (Leathers 2015). There are endless types of nonverbal communication. Facial expression, personal distance and space, eye contact, clothing, appearance, time and physical environment are some of the aspects most relevant for business communication. It is important for business communicators to understand and interpret the body language of other communicators in proper context to derive right meaning of their nonverbal behaviour. Different people respond differently to particular stimulus depending upon their culture and skills. Business person can use his polished communication skills to influence the others in his favour(Cornelissen 2017). Personal Reflection The course on Nonverbal Communication has helped me understand various factors that shall be kept in mind while communicating with others in a business setup. With the increasing complication in working environment in the organizations, it shall help my communications in conducting myself in the most appropriate manner. This module helped me differentiate between concepts of body language and nonverbal communication, learn how to avoid misunderstandings in the communication and areas to focus on to polish my nonverbal communication skills. Learning congruence between verbal and nonverbal communication has helped me able to sync my both skills together in order to avoid putting forward a confusing message. Also that the nonverbal communication shall be believed in case of discrepancy between the two (Leathers 2015). Further, learning the various factors influencing nonverbal communication such as eyes, facial expression, various body gestures, physical space, posture, movements, physical setup and voice modulation have helped me understand their importance and their interpretations in different cultures. In some culture a higher pitch may mean confidence while in other, arrogance. So as an employee representing the company, learning this difference shall prove to be useful for me. Each of these influences communication in a variety of ways (Knapp, Hall and Horgan 2013). It is because of the topics dynamic nature, that it has caught my interest in it. The subject of nonverbal communication is said to be a still growing and unexplored study in the science of communication and management. Exploring this subject has helped me understand minute details of how human being perceive the communication which may altogether vary from the words spoken. By studying this subject further I shall be able to develop my communication to level where I shall have the command over the message I put forward which shall be aligned with my words. Application of Non Verbal Business Communication This subject of nonverbal communication shall help me in my personal as well as professional life in present as well as in the future. The learning from this module shall help me in conducting communications in my personal and professional life in a way that the results of the communications and negotiations are fruitful for me. Also decoding body language, postures, physical setup and space shall help me refrain from taking inappropriate decisions and trusting inappropriate people. Understanding facial expressions and eyes movement shall help me interpreting the emotions and the hidden intentions of the opposite party. Also understanding how one expression or a type of gaze can be interpreted in different cultures shall help me mould myself accordingly to get my way through the communication (Lunenburg 2012). Further voice modulations as per the audience, type of communication, and questions shall help me make the communication more interesting and meaningful for others. Gestures also play an important role in communication. Different cultures perceive different body movements differently. Having control over them shall help me not upset the other communicator with a wrong gesture and lose the communication and an important client or spoil a relation with colleagues. With the knowledge of gestures, I can give a message which can be different from what I actually feel. For example, in an interview, despite being nervous I can convey confidence with the help of right gestures. This shall prove to be beneficial for me. Right gestures and postures, shall help in positive communication (Leathers 2015). Further body movements such as orientation, synchronization, and touching the other person have varied influences on different people. Being cautious with them shall help me avoid any unwanted situation in personal and professional life. In this subject, I have also learnt how ones clothing and adornment either in the form of physical decoration or body modification can help me win the communication. Like, display of tattoo is inappropriate in certain professional setups while its okay in others. Similarly, physical space varies according to the person, cultures and genders (Lunenburg 2012). Concepts like environment, time and culture gives me an insight to varied ways of influencing a communication and making the most of it by doing the right things like being punctual, keeping the room at right temperature, discussing one project or multiple tasks at a time. References Cornelissen, J., 2017. Corporate communication. 5th ed. Thousand Oaks, CA: SAGE Publications. Knapp, M., Hall, J. and Horgan, T., 2013. Nonverbal communication in human interaction. 8th ed. Australia: Cengage Learning. Leathers, D., 2015. Successful nonverbal communication. 4th ed. London: Routledge. Lunenburg, F., 2012. Louder Than Words: The Hidden Power of Nonverbal Communication in the Workplace. International Journal of Scholarly Academic Intellectual Diversity, 12(1).